Retail Advisor 20hrs, Eastbourne


Eastbourne, East Sussex


£15,175 - £19,275 pro rata

Job Description

Our team

Our 450+ stylish stores are where we connect with our customers. The human face of a digital business, our retail teams love what they do, enthusing our customers with their knowledge of digital and creating a world of amazing experiences.

Your role

Exciting people with your passion for digital, you`ll make emotional connections with our customers, taking them on a voyage of discovery and showing them how technology can add a whole new dimension to their lives. Our customers will trust you to surprise and delight them, as you provide the perfect digital products and services. And you`ll never let them down, as you take the time to listen, understand and put smiles on their faces.
Someone who gets on well with everyone you meet, you`ll make sure everybody who walks through the door instantly feels at home. Friendly, helpful and knowledgeable, you`ll also be the kind of person who`ll chip in to help the team and keep everything running like clockwork.

Be more

We believe that everyone can be more. So, we`ll push you to realise your potential and be the best for yourself, your retail team and your customers. Your adventure will start with a two-day induction at one of our training centres. Here you`ll be able to show us how you lead by example and can think small detail and big picture.

Additional information

Salary: Starting salary £15,175 - £19,275 pro rata plus performance bonus.
Hours: 20hrs (Full flexibility required)

Apply on O2Careers website: https://goo.gl/ikkJpk

Animal Sales Assistant – EASTBOURNE – 10hrs PW & 4hrs PW
•Salary: Competitive
•Benefits: Staff discount, staff uniform allowance, contributory pension scheme
•Contact: Tiffany Lowe
•Starting date: 26/06/17
•Closing date: 17/07/17
Apply in-store or Online at www.animal.co.uk
About Animal
Animal began life back in 1987 with a single product, the hook and loop watch strap. Designed by two surfers, the strap quickly gained recognition within the action sports community for its rugged, functional nature and the Animal name was born. Taking inspiration from its board sports heritage, Animal has expanded to become a leading lifestyle brand. Over the past three decades, the in-house design team has created authentic clothes and accessories, collaborating with riders and artists, while retaining the passion for adventure that started the journey all those years ago.
Reporting to the Store Manager and the Assistant Store Manager, you will be responsible for the management of staff, stock, customers and premises to ensure the delivery of outstanding quality customer service that is cost effective, timely and meets company policy requirements, as well as agreed targets, budgets and KPI's.
•To ensure world-class customer service standards are delivered at all times. Customer service is central to the Animal team and we pride ourselves on having a bespoke customer service training programme to help us be the best on the high street and leave customers with an unforgettable experience.
•Experience of working in a similar environment with a proven track record of delivering excellent customer service would be an advantage. Training will be provided to the successful candidate.
•To assist the team in ensuring the store maintains the highest of standards at all times.
•To help with all daily operational tasks, including merchandising and delivery.
•To have a high level of brand knowledge and act as a brand ambassador at all times.
Desirable Skills:
•Retail experience in a similar environment.
•In-depth knowledge of the Animal brand, its heritage and history.
•Possess a keen eye for detail.
•Have a wide understanding of retail trends.

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